Social Media Guidelines

Thanks for being a part of our social media community! This platform is intended to be a place for us to share ideas on a wide range of topics with customers, fans and friends. To help ensure that everyone has a positive experience, please adhere to a few basic guidelines when visiting our social media pages:

Account Help: If you have questions regarding your account, do not use Facebook to contact us. Please call us at (773)487-4800 or visit your nearest Seaway branch. To find the nearest Seaway branch, click here 


Confidential Information: To protect your privacy and the privacy of others, please do NOT post any specific account details or other personal information that can be viewed publicly. If this type of information is included, the comment or post may be deleted. We will never ask you to provide this type of information through any social media channel.

Spam: Content posted for the purpose of driving traffic to a particular website for personal or monetary gain is not appropriate and will be deleted.


Children: Facebook requires everyone to be at least 13 years old before they can create a Facebook account, therefore we cannot accept comments from individuals under the age of 13.


Communication: We welcome your opinion and encourage communication on our social media channels, but we ask that you refrain from offensive language, personal attacks or being disrespectful of others, and we reserve the right to delete such comments. To voice your concerns, please use the Seaway Bank Feedback line: Feedback@seawaybank.us or 1-844-883-5210.


Comment Relevance: Please only post comments to our site that pertain to the topic of the post or the purpose of the page.


Comment Responses: Seaway Bank and Trust Company will try to respond to comments in a timely manner, but we cannot guarantee that we will respond to every comment.


Endorsements: Seaway Bank and Trust Company does not endorse any comments made by its employees, unless they are an authorized representative of the bank. All unofficial statements and viewpoints expressed in the comments are strictly those of the commenter alone.


We may post links to third party sites when we feel they will provide helpful or educational information for you. However, this does not represent an endorsement of that company or site.


We are not responsible for and do not endorse any content or advertisements posted by Facebook or of third party sites or applications thatmay appear on this page.


Please refer to Facebook’s Statement of Rights and Responsibilities https://www.facebook.com/terms.php for complete details regarding their policies and procedures.